Welcome to Somayas Kitchen

Privacy Policy

Introduction

  1. We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.
  2. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

Collecting personal information

  1. We may collect, store and use the following kinds of personal information:
    1. information about your computer and about your visits to and use of this website (including [your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths]);
    2. information that you provide to us when registering with our website;
    3. information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters;
    4. information relating to any purchases you make of our goods including your name, delivery address, payment address, telephone numbers, email address;
    5. information that you post to our website for publication on the internet
    6. information contained in or relating to any communication that you send to us;
    7. any other personal information that you choose to send to us; and
  2. Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.

Using personal information

  1. Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
  2. We may use your personal information to:
    1. administer our website and business;
    2. personalise our website for you;
    3. enable your use of the services available on our website;
    4. send you goods purchased through our website;
    5. send statements, invoices and payment reminders to you, and collect payments from you;
    6. send you non-marketing commercial communications;
    7. send you email notifications that you have specifically requested;
    8. send you our email newsletter, you can inform us at any time if you no longer require the newsletter;
    9. send you marketing communications relating to our business [or the businesses of carefully-selected third parties] which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
    10. verify compliance with the terms and conditions governing the use of our website;
    11. deal with enquiries and complaints made by or about you relating to our website;
    12. keep our website secure and prevent fraud;
  3. If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.
  4. We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.
  5. All our website financial transactions are handled through our payment services provider, [PSP name]. You can review the provider's privacy policy at [URL]. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

Disclosing personal information

  1. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
  2. We may disclose your personal information to any member of our group of companies this means our subsidiaries, our ultimate holding company and all its subsidiaries insofar as reasonably necessary for the purposes set out in this policy.
  3. We may disclose your personal information:
    1. to the extent that we are required to do so by law;
    2. in connection with any ongoing or prospective legal proceedings;
    3. in order to establish, exercise or defend our legal rights;
  4. Except as provided in this policy, we will not provide your personal information to third parties.

International data transfers

  1. Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

Retaining personal information

  1. Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Security of personal information

  1. We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
  2. You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password except when you log in to our website.

Amendments

  1. We may update this policy from time to time by publishing a new version on our website.

Your rights

  1. You may instruct us to provide you with any personal information we hold about you;

Third party websites

  1. Our website includes hyperlinks to, and details of, third party websites.
  2. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

Updating information

  1. Please let us know if the personal information that we hold about you needs to be corrected or updated.

About cookies

  1. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
  2. Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
  3. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
  4. Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.

Our cookies

  1. We use both session and persistent cookies on our website.
  2. The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:
    (a)      we use cookies on our website to enable the use of a shopping cart on the website, improve the website's usability, analyse the use of the website, prevent fraud and improve the security of the website and personalise the website for each user.

Analytics cookies

  1. We use Google Analytics to analyse the use of our website.
  2. Our analytics service provider generates statistical and other information about website use by means of cookies.
  3. The analytics cookies used by our website have the following names: _ga, _gat, __utma, __utmt, __utmb, __utmc, __utmz and __utmv.
  4. The information generated relating to our website is used to create reports about the use of our website.
  5. Our analytics service provider's privacy policy is available at: http://www.google.com/policies/privacy/.

Blocking cookies

  1. Most browsers allow you to refuse to accept cookies;
  2. Blocking all cookies will have a negative impact upon the usability of many websites.
  3. If you block cookies, you will not be able to use all the features on our website.

Deleting cookies

  1. You can delete cookies already stored on your computer;

Our details

  1. This website is owned and operated by Hallan Cash & Carry.
  2. Our principal placed of business is at 63 Ifield Road, Crawley, West Sussex RH11 7AS
  3. You can contact us by writing to the business address given above, by using our website contact form, by email to info@somayaskitchen.com